Privacy policy
Last updated: November 2025
Last updated: November 1st, 2025
This privacy notice for Lumi Education UG (haftungsbeschränkt) (“we,” “us,” or “our”) explains how and why we collect, store, use, and share (“process”) your personal information when you use our services (“Services”), such as when you:
Visit our website at https://lumi.education, or any linked site
Interact with us in other contexts (e.g., sales, support, events)
If you have any questions or concerns after reviewing this notice, you can contact us at c@lumi.education.
If you do not agree with any part of this policy, please discontinue use of our Services.
SUMMARY OF KEY POINTS
Personal information: We collect personal data that you voluntarily provide when interacting with our Services.
Sensitive Data: In certain cases, we process sensitive data (e.g., student data) with your consent when required by law.
No third-party sources: We do not receive personal information about you from third parties.
How data is processed: Personal data is used to deliver, manage, and improve our Services, and comply with legal obligations.
Data sharing: We may share information with service providers or in specific business scenarios (e.g., mergers).
Security: We implement safeguards to protect your data, but no system is 100% secure.
Your rights: Depending on where you live, you may have legal rights to access, correct, delete, or restrict how your data is processed.
Contact: You may exercise your rights at https://app.lumi.education/dashboard/user/general or by email.
You can review the full details of each of these topics in the sections below.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you provide
We collect personal information that you voluntarily provide when you register an account, express interest in our services, participate in site activities, or contact us. This may include:
Name
Email address
Username
Password
Sensitive information
With your consent or as otherwise permitted by law, we may also process:
Student data
Payment information
If you make purchases, we may collect payment data (e.g., card number, security code). All payment information is handled by Fastspring, whose privacy policy you can access here:
https://fastspring.com/privacy/eu-de/
You are responsible for providing accurate information and updating us of any changes.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your information for the following purposes:
Account creation and authentication
Providing and delivering Services
Offering customer support and responding to inquiries
Security, fraud prevention, and legal compliance
Protecting individual vital interests
We only process personal data where we have a lawful basis to do so.
3. WHAT LEGAL BASES DO WE RELY ON?
Under applicable law (e.g., GDPR), we rely on several legal bases.
Consent
Contract fulfillment
Legal obligations
Vital interests
For more details by region (EU/UK, Canada, etc.), please refer to the full text above under Your Rights.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share your information in the following situations:
Business transfers: in connection with any merger, sale, or acquisition.
We do not sell your personal information.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
Yes. We use cookies and similar technologies (e.g., web beacons) for analytics, performance, and website functionality. You can learn more and control preferences at:
https://lumi.education/legal/cookies
6. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain personal information as long as necessary to fulfill the purposes outlined in this notice, unless otherwise required by law.
When there is no longer a legitimate need to process data, we securely delete or anonymize it.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
We use technical and organizational safeguards to protect your data. However, no electronic transmission or storage system is completely secure, and we cannot guarantee absolute protection.
Use of our Services is at your own risk. Please access our Services within a secure environment.
8. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your location (e.g., EEA, UK, Canada), you may have the right to:
Access your personal data
Request correction or deletion
Restrict or object to data processing
Withdraw consent
Request data portability
You may exercise these rights at:
https://app.lumi.education/dashboard/user/general
or by emailing: c@lumi.education
9. CONTROLS FOR DO-NOT-TRACK (DNT)
Some browsers offer Do-Not-Track features. Because no standard exists for DNT signals, we do not currently respond to them. If a protocol is established in the future, we will follow it.
10. US STATE PRIVACY RIGHTS
If you are a resident of California, Colorado, Connecticut, Utah, or Virginia, you may have additional rights regarding your data. These include:
Right to access or delete personal data
Right to opt-out of the sale or sharing of personal information
Right to limit use of sensitive personal information
Right to non-discrimination
Details of these rights and how to exercise them are included in the full policy above.
11. OTHER REGIONAL PRIVACY RIGHTS
Depending on your jurisdiction (e.g., Australia, New Zealand, South Africa), additional rights or data use limitations may apply. See the full sections under Other Regions in this notice.
12. DO WE MAKE UPDATES TO THIS NOTICE?
Yes. We may update this notice to stay compliant with laws or adjust to operational changes. The “Last updated” date will reflect the latest version.
We may notify you of material changes by email or by posting a notice on our website.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
Data Protection Officer: Jan Philip Schellenberg
📧 jps@lumi.education
Address:
Lumi Education UG (haftungsbeschränkt)
Brückenstraße 8
38312 Ohrum, Germany
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?
You can request access, correction, or deletion of your information here:
https://app.lumi.education/dashboard/user/general
